What forms of payment do you accept?
Fetching Apparel accepts PayPal, Visa, Mastercard, American Express and Discover.
Is Fetching Apparel available in stores?
You can now find some of our merchandise in three stores and one veterinary clinic in the U.S.
Abingdon Animal Medical Center 19586 Dennison Dr, Abingdon, VA (276) 451-2033
Natural Pet Supply 3135 Peoples St., Johnson City, TN (423) 283-7387
Natural Pet Supply 120 N Forest Park Blvd., Knoxville, TN (865) 330-7737
Bear N Friends Toy Shoppe 2519 North Roan St., Johnson City, TN (423) 282-0510
Since nearly HALF of Fetching Apparel’s profits go to helping homeless pets, which charities will you be assisting?
Fetching Apparel works with a new 501(c)3 animal rescue or spay/neuter clinic each month. If you would like to start a fundraiser for your organization, please email us at email@example.com. Two of the groups that we support each year include an animal rescue and a spay/neuter program in the area in which we are based. The need here is great and the euthanasia rate is high; change is necessary.
The two regular beneficiaries are:
- Happy Tails Animal Rescue of Washington County, Virginia
HTAR is a non-profit organization dedicated to the rescue of animals from the harm of abuse, neglect, abandonment, and unnecessary euthanasia, and to the placement of animals in loving, lifetime homes. Happy Tails has been promoting spaying and neutering since 2002 and, so far, its members have rescued more than 8,600 animals.
- Bristol Humane Society & Margaret B. Mitchell Spay/Neuter Clinic
The mission of this clinic is to provide targeted, high-volume, reduced-cost spay and neuter services in an effort to reduce the dog and cat overpopulation problem in the southwest Virginia and northeast Tennessee area.
Are you able to ship products outside of North America?
We regret that we are not currently able to ship to addresses outside the United States and Canada. However, we will ship to APO/FPO/DPO addresses.
Do your shirts run small or large?
Please see the individual product for sizing information. Some of our shirts do run a little small so we recommend you read the information listed in the product description as we often suggest that you size up.
How do I return or exchange something I’ve purchased?
Fetching Apparel has a 100% satisfaction guarantee. If you are not completely satisfied with a purchase, please send back your unwashed and unworn item, along with the receipt, within 60 days from the date of purchase and we will refund your money (minus the original shipping charge). We try to make returns and exchanges as simple as possible. Please take the following steps to make a return or exchange:
- Download our Return/Exchange form
- Enclose the completed form, your receipt and merchandise in a secure envelope or package
- Mail the items to: Fetching Apparel, P.O. Box 971, Bristol, TN 37621
For complete details on our Return/Exchange policy, please visit our Returns page.
How should I wash my Fetching Apparel shirts?
We recommend washing them inside out, in cold water, on the Gentle Cycle.
How should I wash my Fetching Apparel tote?
We recommend spot cleaning or, when necessary, hand wash in cold water.
Do I have to register on your site in order to place an order?
Registration on our website is not a requirement for placing orders. We offer the option to enable you to store your address and make future orders more convenient.
Does Fetching Apparel have a store I can visit?
Right now, Fetching Apparel is only online. Thank you for supporting our efforts!
Yes! Gift wrapping is available, and it’s free! When adding a product to your cart, just check the box to indicate you would like gift wrapping.
This option is not available for totes or bumper stickers. Here’s what our gift wrapping looks like:
Are all Fetching Apparel products made in the USA?
Most of our products are made in the USA. Please see the individual product descriptions and look for the American flag.